Frequently Asked Questions

Where Will my driver meet me?

Your driver will be holding an official airport sign with your lead passenger name, inside the arrivals terminal hall.


Are your vehicles fully licensed and insured?

Yes, all vehicles are fully licensed by the Local Authority, holding an up to date Tarjeta de Transporte License. The vehicles are fully insured for full passenger liability cover and strictly observe Public License operating regulations. Passenger safety is of utmost concern. Be careful of illegal taxi transfer advertisers as there are a number openly operating without licenses and liability insurance.

If I need a transfer within the next 24 hours can I book it?

Yes, you can book a last minute transfer, but you must confirm it with us by telephone +34 603 607 344.

What if my flight is delayed?

No extra charge when flight is delayed and when we can accommodate your vehicle with your new landing time. If we can not, then you can’t see your driver causing you will call us when you ready to go from the airport and is when we will offering you other pick up time, which maybe cause, you have to wait some time for us to amend your last minute change in your pick up time. Or if you not agree with this waiting time, then you can cancel your service with no extra charge or any cancellation fee. All this is because your flight has landed delay, where is not your fault but as well is not our fault. You should complaint to your airline any additional charges you will have for their fault to not offering you an on time flight.

Are all fares fully inclusive or will I be asked for extra money by my driver?

All our transfer fares are all pre arranged with you and the chauffeur and are fully inclusive (a tip is voluntary) so no haggling with the driver and no unpleasant surprises when you reach you holiday destination.

Are the prices requested per vehicle or per person?

All prices requested to Costa del Sol Transfer website are per vehicle not per person.

Will I have to share the vehicle with others who are not in my party?

No, when you book a vehicle with us, the vehicle is exclusively yours for the journey.